Returns & Exchanges at 5mc2
We want you to love your 5mc2 pieces, which is why we offer a 30-day return policy for all unworn items in their original packaging. Simply initiate your request online to receive a prepaid shipping label or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all 5mc2 tags and labels are still attached and intact.
Ship It Back
Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or store credit within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing